hangtime
Support
Need a hand? We're glad to help.
Get in touch
The fastest way to reach us is email: contact@the-hangtime.com. We read every message and aim to reply within a couple of days.
When you write in, it helps to include what device you're on (iPhone model and iOS version) and a short description of what happened — and a screenshot if it's something visual.
Things you can do right in the app
Most common needs are handled from your profile and the people or content involved:
- Turn notifications on or off — Profile → Edit profile → Notifications. Flip the toggle for this device. You can also re-sync notifications there if you've switched phones.
- Block someone — open their profile and choose Block. They won't be able to message you, see your profile, or invite you to events, and they won't be told.
- Report a user, message, or event — use the report option on the profile, message, or event in question. We review every report.
- Delete your account — Profile → Edit profile → Delete account. This permanently removes your data, as described in our Privacy Policy.
A note on safety
HangTime helps people make plans in person. When you're meeting someone new, use good judgment: meet in public, tell a friend where you're going, and trust your instincts. If you ever feel unsafe or believe something criminal has occurred, contact your local authorities.
Privacy and terms
Contact
contact@the-hangtime.com